Know exactly what your customers ask for and how much revenue every conversation brings in.
The VINAST dashboard shows conversation volume, top questions, most-requested products, conversion rate and revenue attributed to the assistant, broken down by channel.
Spot demand for out-of-stock items, find gaps in your product information and plan inventory with real customer insight.
- view of customer questions
- 360°view of customer questions
- dashboards
- Real-timedashboards
- export anytime
- CSVexport anytime
What you get
- Revenue and conversion attribution per channel
- Top questions and trending products
- Out-of-stock demand reports for better inventory planning
- Exportable reports for your team
How it works
- Step 1
Go live
Analytics start collecting from your first conversation.
- Step 2
Explore insights
Filter by channel, period, product or campaign.
- Step 3
Act on data
Improve product pages, stock and promotions.
Frequently asked questions
An order counts when the customer chatted with VINAST and purchased within the attribution window you choose.
Yes. Invite teammates with view-only access or export reports as CSV.