Basic
Great for new online shops
Free
- 1 Store
- 1,000 chats / month
- Product catalog sync
- Email support
/ Pricing plans /
pricing
Choose the plan that fits your store
Start free and upgrade as you grow. Every plan includes the AI shopping assistant, product catalog sync and order tracking. No setup fees, cancel any time.
Premium
14 days free period
$99/mo
- 3 Stores
- Unlimited chats
- Cart recovery & analytics
- Priority support
Enterprise
For brands and marketplaces
Custom
- Unlimited stores
- Custom integrations
- Dedicated success manager
- SLA & onboarding
compare
Compare plans and features
Swipe sideways to compare all plans →
| Feature | Basic | Premium | Enterprise |
|---|---|---|---|
| Connected stores | 1 | 3 | Unlimited |
| AI conversations | 1,000 / month | Unlimited | Unlimited |
| Channels (Web, Messenger, Zalo) | Web chat | All channels | All channels |
| Product recommendations | Basic | Advanced | Advanced + custom rules |
| Order tracking | ✓ | ✓ | ✓ |
| Cart recovery | — | ✓ | ✓ |
| Sales analytics | 7 days | 12 months | Unlimited |
| Team seats | 1 | 5 | Unlimited |
| Support | Priority chat | Dedicated manager |
faq
Billing questions
Yes. The Basic plan is free forever for one store with up to 1,000 conversations per month. Premium comes with a 14-day free trial.
Data is encrypted in transit and at rest, access is restricted by role, and we never use your store data to train models for other customers. See our Privacy Policy for details.
Yes. Premium supports up to three stores and Enterprise supports unlimited stores, each with its own catalog and settings.
Most stores go live in under an hour: connect your store, let VINAST sync your products, review the suggested answers and publish the chat widget. You can start with a free 14-day trial, no credit card required.
get in touch
We are always ready to help you and answer questions
Have a question about VINAST, need help connecting your store or want a personal demo? Send us a message and our team in Da Nang will get back to you within one business day.
- Call center
- +84 878 139 988
Mon – Sat, 8:30 – 18:00 (GMT+7) - support@vinast.com