Most carts are abandoned with a simple question left unanswered. VINAST follows up and closes the sale.
When a shopper leaves items in their cart, VINAST sends a friendly reminder through the channel they used, answers any remaining questions and can offer a voucher you have approved.
Reminders are timed and limited so customers feel helped, not spammed.
- of abandoned carts recovered
- 15%of abandoned carts recovered
- smart reminders per cart
- 2smart reminders per cart
- manual follow-ups
- 0manual follow-ups
What you get
- Automatic follow-ups on web chat, Messenger and Zalo
- Answers last-minute questions about size, shipping and returns
- Optional vouchers with your own limits
- Revenue reporting for every recovered cart
How it works
- Step 1
Enable recovery
Turn on cart recovery and choose your channels.
- Step 2
Set timing and offers
Decide when to remind and which vouchers to use.
- Step 3
Watch sales return
See recovered revenue in your dashboard.
Frequently asked questions
Reminders are capped and stop as soon as the customer buys or opts out, so the experience stays helpful.
No. Vouchers are optional; many carts are recovered simply by answering the shopper's question.